Could my payments over winter not to be higher

My household has changed from 4 adults to now only 1 adult since September… so my usage will be dramatically lower than it was.

Sure, no problem @courgette65 I’ve done that for you now. All sorted, it’ll stay at the lower amount from now on.

If you see in a few months that your usage is even lower than that, then let us know and we can lower it again for you too.