There’s a few questions about how to get readings out of Smart meters, e.g. the Landis+Gyr E470 Type 5424 you fitted at my house last week, but when I contacted Landis+Gyr to ask for a copy of the user manual, they were most unhelpful and said:
‘Landis+Gyr are not able to provide technical assistance to members of the public. Landis+Gyr manufacture electricity and gas meters which we sell directly to the energy supply market. Meters installed in homes are owned and operated by the energy supplier or their partner, and it is their responsibility to provide any advice or support on the operation of the meter or the energy supply.’
Could you share a copy with us?