Credit applied to my account

I see from my account that a credit of £25.00 has been applied on the 28 May. Can anyone suggest what this is for as I’ve no idea?

Bulb will be able to assist you. Unfortunately none of us fellow customers on this forum can help.

Hi @ElaineA - members who join through uSwitch are given £25 account credit once they’ve joined. As you joined Bulb via uSwitch, we’ve now credited that to your account. Think of it as a little welcome gift. Thanks for being with us, Clem

How long does it usually take on average for new members to receive their credit entitlement when you join via uswitch?

Hi @Braxus, it can take up to 2 or 3 months for the credit to be applied. Let us know if you have any more questions :slight_smile: