Credit payout


Could i get my credit paid out please? leaving a monthly payment amount if possible as my next payment goes in the next few days.


hey @tom6685 - of course!

Good job with passing on the green word :+1:
We’ll need your bank details to refund that amount. Would you be able to give us a quick ring on 0300 30 30 635 (Mondays to Fridays, 9am to 6pm) to get that sorted?


That’s fine @“Helen at Bulb” ,

I have just called to do this but they never actually asked for my bank details so can you check if everything’s fine and it is being paid out?


Hi Tom! @tom6685

Yep, I’ve just checked everything for you and that credit refund is definitely winging its way back to you now :slight_smile:

It will probably be back in your bank account tonight, but it can occasionally take up to 24 hours.

Have a great day! :slight_smile:

@sam_c Thanks it has arrived.

Great news! I’ll pass on your thanks to Sam =)