Credit refund

Hi my account is £60.00 in credit - would it be possible to be refunded £50.00 please ?

@lauren9047, due to how Bulb charge in advance, you should never take your credit below your monthly payments.

I’m guessing your monthly payments are more than £10 (as the standing charge alone is >£7)

EDIT: duplicate post

@lauren9047 Yes, it has been refunded!

@mowcius It depends, if it is after the last bill and before the next payment then the credit can be refunded without leaving in debit.

@mowcius It depends, if it is after the last bill and before the next payment then the credit can be refunded without leaving in debit.
Ahh yes, that makes sense.