Credit Refund

Hi. It looks like I’m in credit by over £400. How do I go about getting it refunded? I’ve submitted both gas & electricty readings today.
Thanks in advance

Hi Karen. To issue a refund, we’ll need to have up to date meter readings from you. Would you be able to give us a ring on 0300 30 30 635, from Monday to Friday (9:00am to 6:00pm) so that we can get these and work out how much we need to refund? :slight_smile: Thanks!