Credit Refund

Hiya, can my credit be refunded? How do I go about doing this?

Hiya, can my credit be refunded? How do I go about doing this?

Have you tried the Help page for an answer?

Hey @Lizzie_Wannell1

If you want a refund of credit in your account, as long as you’ve submitted meter readings in the last 3 months and have at least 1 months payment in the account we can get your credit refunded to you :slight_smile:

Just let us know you want a refund by getting in touch via phone, email or chat.