I’m one of the customers that has been transferred over from GNergy, and noticed that my credit which was apparently being transferred in full stands at £20 on the Bulb statements, but my final statement from GNergy shows £370+ credit.
Is there currently an ETA on when this will be applied? I’ve paid off my current outstanding bill with Bulb but would like to lower my D/D to reflect credit I’ve got to work through. Has anyone else received their full credit rollover?
I know between Gnergy’s collapse and Coronavirus you’ve got your hands full! I just want to try and get my own finances in order where I can.