Hi there! I currently have 50 pounds of credit in my account. Would it be possible to have that credited back to my card/bank details? Thanks in advance!

Hi @tansinee of course :slight_smile: We can either refund your first payment directly to your card or if you’d like the full £50 we will need your bank details. Which would you prefer? We’re available on 0300 30 30 635 (Mondays to Fridays, 9am to 6pm) for the bank payment.

Oops hi @“Helen at Bulb”! I didn’t realise I recieved a response. I would prefer the bank payment - would I just call you or may I also email you? Cheers :slight_smile:

@tansinee Hi there! Yeah, if you could give us a call, that would be great. We don’t store your debit card information, so if you could give that to us over the phone, we can process that bank payment for ya :slight_smile: