Hi, I noticed that I have credit on my account - would it be possible to get this refunded or a partial amount refunded? Thank-you.

Hi @lauren9047 ! We can definitely get some of that refunded back to you. We usually like to keep about a month and a half’s worth of usage in the account. I can see that we’ve got a payment from you that’s being processed as we speak. Once that’s gone through, I would be able to refund you about £50.