Hi, I have a lot of credit on my bulb account and I am wondering wether I can get that refunded back onto my card?
Thanks for the help!

Yes, you can! :slight_smile:

Just email us at or call us on 0300 30 30 635 from Monday to Friday (9:00 am to 6:00 pm).

Before refunding you, we’d need some up to date meter readings. This is it to make sure your balance is accurate and not estimated.
We can then re-run your most recent statement and refund any outstanding credit.