I’ve managed to build up a large amount of credit and would like it back

Hi @Nancymay I’ve just sent you an email to give you an update about your account.

British Gas have still been supplying my electric and I’ve been paying them so I would like a refund please. You’re not supplying my electric

@Nancymay We have issued you with a refund and have just sent an email to you with the details :slight_smile: