Credit

Hi

My account is in credit currently. Can I please use this to pay for the next bill.

Thanks

Hi

My account is in credit currently. Can I please use this to pay for the next bill.

Thanks

Have a read of this article: https://help.bulb.co.uk/hc/en-us/articles/115003405632-How-do-Bulb-payments-and-statements-work-

Hi @Sarakm85 As stated in the link above, we take monthly payments regardless of your balance. If you have credit on your account, you can ask for a refund to your bank account by phoning us on 0300 30 30 635, from Monday to Friday (9:00am to 6:00pm), or you can lower your monthly payments on your Bulb account. I hope this helps