Customer service is poor

So the promised email about my issue that I raised didn’t come and now they’ve closed the chat down without resolving things. I’ll be leaving bulb as soon as I can. Really poor!

1 Like

Just ring em up!!! I’ve never had a problem and when I rang recently wait times on the phone were ten mins!!!

That’s six minutes too long IMHO.

Hi @david1 looks like your problem was sorted on Monday in chat, if you need anything more please don’t hesitate to give us a call on 0300 3030635

James W :slight_smile: