I have been seeing my bills increase each month since September, which I had expected with the onset of autumn and winter, but not at such fast rate! So it has been very useful to keep track of the daily usage using the new graphs on the app.
My question is: how accurate are the graphs? The pattern on the graph does not seem to tally with my usage, especially the time on the x axis. The timings do not seem to correspond to the settings on the radiatiors, which I know come on at the right time. Does this mean the graphs are not accurate or could the time on my meter be wrong? This is important as I have Economy 7. I can see the change in tariff around 7am (not clear), but I can’t see it at midnight because of the spike showing standing charge and VAT (I think!) The IHD does not work, so I can’t use that.
Also, the graphs are showing usage when the flat is empty, and I know everything is switched off except for the fridge.
As you have been taking meter readings every half hour since the beginning of February, it would be really useful to receive a printout of the actual electricity usage in kws, rather than the cost. How do I go about requesting that?
I have a couple of suggestions for the usage graphs:
Show the usage in kws as well as cost, as this would be easier to track
Remove the standing charge and VAT cost from the graph, as the spike at the end of the day is confusing and I can’t read my usage between 11.30pm and 12.30 am.