Daniel Leverett

I have had a payment refused as there was not enough funds in my account however i was paid the next day and that is no longer the case. Do i need to get in touch with bulb or will the payment automatically be taken out of the account?

Hey Daniel,

They should try to take the money again three days after a failed payment (assuming you’re paying by Direct Debit).

If your Direct Debit payment fails, we’ll try and take it again in 3 days time. After that, we won't try again until the next month. We'll email you to let you know if your payment has failed.