Day and night readings

Hi, what do you mean by day and night readings? Literally, take one reading during the day and one at night? I’ve just tried to submit a reading in the ‘day’ field but an error message came up telling me I had to also fill in the ‘night’ reading…most confusing.

They’ll have you down as having an economy 7 meter (cheap 'leccy at night)…a pic of your meter may prove helpful for them.

They'll have you down as having an economy 7 meter (cheap 'leccy at night)..a pic of your meter may prove helpful for them.

Ah right, thanks! I haven’t…do you know where/how I send the photo?

“Email us at hello@bulb.co.uk, chat with us on the website or call us on 0300 30 30 635.”

Bulb Help

@shabbaroo we can definitely look into that for you. Just send us an email to help@bulb.co.uk with a picture of your meter or an old electricity bill :slight_smile: