Hi there, I sent this email on Friday and still waiting on a response, so thought I would give this a go for a response.
I am looking at all your tariffs online at the moment and was wondering if you could answer a couple of questions for me, prior to me signing up.
1 – I like to know how much I am in Credit/Debt every month. If I give a meter reading every month will that give me the most up to date information I.e I wont get a surprise quarterly saying I owe money etc?
2 – Do you have an app that I can keep an eye on things/submit readings etc?
3 – Can I up my monthly Direct Debits when required. For instance it may be that I will be working for home in the future, and would want to up my DD per month, so it covers the difference instead of a bill at the end of the month.