Debt help to make repayments asap

Trying to log request a pre payment meter to start clearing the debt I have?I l can’t even log into my account at all? I keep verifying my account and nothing happens

Hi @amielassey83 - thanks for getting in touch! :wave:

I’ve taken a look at your account, and it doesn’t look like your switch has gone ahead. I’ve sent you a private message with further explanation.