Deposit refund help

Can anyone tell me how on earth I get my deposit back, I have tried for days to do the online chat with no luck. I have made that 12 payments that are requested (4th April was the last of the 12) and I’m yet still to have my deposit refunded and becoming increasingly annoyed

Hi @cjordan25 :wave:

Thanks for getting in touch and I’m sorry that this has not been completed for you already.

I have requested that the deposit is refunded for you. It should be with you within the next 5-10 working days. Apologies again for the delay.

-Luke :bulb: