Direct Debit Amount

Bulb emailed me last month explaining they were raising my monthly DD amount m. I contacted chat to explain why it shouldn’t change and they agreed that it should stay at the current level. Just received my monthly ‘payment reminder’ email and it’s at the higher amount.

Please change to the current level

@wyattjnr I am sorry that this hasn’t changed but I have now returned the payment back down to the original amount.

Just to remind you, you also have full control of the payment amount in your online account, so at any point if you think you end up paying too much you can reduce it there.