Direct debit


I changed how my payments are made from debit card to direct debit probably about 12/15 days ago now, i was expecting the monthly bill to come out today(1st was a sunday) but as of yet it hasn’t come out. I’m happy to miss this month due to the credit i have built up aslong as it works by next month.

The direct debit is showing in the list on my bank.

Hi @tom6685, thanks for the note. Your payment is still pending. All looks okay to me.

I want to change my payment type from card to direct debit…however the direct debit option is not on my account?

@lisa6135 , sure we can get that set up for you, just give us a ring with that account number and sort code at 03003030635, and we’ll get that set up for you.