Direct Debit

I spoke with a member of staff between xmas/new year asking for dd date to be changed. I was assured this had been done yet I have received an email saying they will take it in three days. Not happy at all.

Hi @BizziB, I don’t work for Bulb so I can’t make any comment on what’s happened so far but you can change your direct debit date yourself on your MyBulb page here:

@BizziB Unfortunately, we’re unable to discuss the payment information on the forum due to security reasons. We have sent you an email to see if we can get the payment date to a day that is best for you :slight_smile: