Good morning All,
I switched to Bulb in early November and a payment was taken. Having made my first payment I was then able to alter the monthly amount, it was not possible to do this before that first payment was taken. The first payment was for £80 odd, which is nowhere near enough and I changed it to £250 PCM. I was expecting a DD to be taken in December and I seem to recall seeing something from Bulb to say a DD would be taken in December, but I have just cheked both my Bulb statement and my Bank account and nothing has been taken. My Bulb account is informing me that the next payment will be taken in January, but that means we have missed December’s payment, which obviously I do not want to do. Why was no DD taken for December, the whole reason for increasing the monthly payment is to keep in a credit balance, obviously if months are being missed this will not be the case.