Hello, currently my direct debit is fixed at £114. If my energy usage falls and my account is in credit, will the direct debit payment decrease?
Many thanks
You can amend it yourself in your account.
If my energy usage falls and my account is in credit
However you should retain a minimum of one months `credit in the account.
Hello, currently my direct debit is fixed at £114. If my energy usage falls and my account is in credit, will the direct debit payment decrease? Many thanks
No. The idea is that when your bills are low (e.g. summer) you keep paying the same amount building up credit in your bulb account, and then in times of high bills (e.g. winter) that credit is gradually used up. This is what helps to keep your monthly payments at the same level throughout the year as opposed to varying in amount with the seasons.