Dissatisfied with your Satisfaction Survey

Hey Team,

Received the following in an email today:
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I wanted to feedback my dissatisfaction with your handling of my Smart Metering problems, so I clicked β€œ1” and got this:

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How do I register my dissatifcation with your satisfaction survey? :joy:

Thanks,

Mark.

Hi @buckie, firstly I’m sorry that you aren’t satisfied with the handling of your complaint, and I’m also sorry that something seems to have gone awry with your feedback email.

I’ve sent you an email, so I can take a look into this for you.

Lou :stars: