Your gas unit rate is 2.7292p per kwh
We noticed that some of our welcome packs recently had told members incorrect gas unit rates. So we just wanted to confirm what it should be.
Your gas unit rate is 2.7292p per kwh, including VAT. This is what you were quoted when you joined Bulb. Everything else in your welcome pack is correct and this doesn’t change how much we expect your energy to cost.
The website you joined us through was powered by a service run by Energy Helpline. When Energy Helpline told us you wanted to join Bulb, they incorrectly told us they had signed you up using the wrong rate, when in fact they did quote you the correct rates.
Our system generated your welcome pack using these incorrect rates before. We’ve corrected your rates now, so you can be sure you will be charged the rates you were quoted when you joined us.
We’re very sorry for any confusion this has caused. We’re working with Energy Helpline now to make sure this never happens again. Please let us know if you have any questions.
All the best,
Oryginalny i have been qoted 2.39 per kwh