There are numerous comments here regarding IHDs not working. Bulb and other suppliers imply it’s not a common problem however it does seem to be the largest cause of complaints regarding SMETS2.
I can’t believe that people in the know don’t know what the problem is. It would just be nice if Bulb and other suppliers would just tell us. The only way customers would see the much touted financial benefits of smart meters is by changing their usage which would be most likely encouraged by seeing their consumption on their IHDs which for many don’t work.
I and I suspect others would like a little more communication.