I’ve tried everything online chat, twitter, email… and then complained to complaints email address about the terrible customer service I’m getting and as it to prove my point that email has never even been acknowledged. Really sick of this.
It’s over 6 months now since I’ve pointed out that my smart meter isn’t working. I’ve documented everything on my end, and it’s just a litany of being ignored and treated badly. So sick of it. It’s ready to send to the energy ombudsman, but before I do that is there anywhere else I can email as complaints email address hasn’t helped?