Double dipping?

I was a little concerned about using a debit card for payments instead of direct debit. Now my monthly amount has been taken twice in two days. Has anyone else had this problem, or am I a one off?

@Pjack, personally I’ve not had a problem paying by debit card but that does sound like a bit of an issue.

You can however switch to direct debit payments if you like by filling in the details on this page.

Hi @Pjack I’ve checked your account and it looks like the payment was taken in error, but has since been refunded to you.