Double payment

hello, you just taken second payment this month from my bank account. please refund it imediatly.

I can’t refund your payment. I’m just a Bulb customer like you. You need to contact Bulb directly via private communication, as opposed via this customer discussion forum.

Regarding your query, have you by any change changed your payment date? If you have a payment go out on, say, the 5th, and then on the 6th change your payment date to the 20th, then yes you’ll have two payments go out that month.