We moved into a property on the 13th June. 2018 We took Gas and Electricity readers on that day and called E.ON. Told them the readings so we wouldn’t be charged for stuff we haven’t used. They seemed excited until we told them we were moving to Bulb. Now we’ve come to update our readings with Bulb, the electricity readers E.ON gave them are from Feb, when we didn’t even own the house.
I assume we’d have to take this up with E.ON or can Bulb sort them out? Clearly E.ON are annoyed we’ve moved and ignored the readers we gave them on the day we moved in.