Earning credit

So I got £60 exit fee credit plus £50 refer credit…soon to be another £50 refer.

How does this work with my bills if I’m still charged the constant £73 per month?

Would have thought you’d skip a month or charge less for a.month of something?

Hello @lozfromcorby. Thanks for your referrals! Your credit balance, and the monthly payment amount, are not tied. So your payments are not automatically changed to take account of them. If you would like a refund, or to skip payments, then just email or call us and we can organise that for you. Our email is help@bulb.co.uk and phone number is 0300 30 30 635. Thanks!