Since moving to Bulb, my meter readings for Day and Night have been swapped giving higher usage for Day Readings than Night.
This has the consequence of higher costs. I have notified Bulb by Phone - and more recently by Letter, over the last few months and thye tell me that they have raised a dispute with my last Energy Supplier. I have submitted photos several times showing the Meter Readings I have taken and have invited someone from Bulb to inspect my meter readings for themselves.
I submitted two readings from the same day to prove that my Day Reading was increasing during the Day but the Submitted Readings still show Day Readings as higher than the Night Readings.
Please can you help me by providing a procedure for proving that my Night and Day Readings need to be swapped, as I use more energy at Night but am currently paying the Day rate for that usage.
If this carries on much longer - I will be forced to swap my supplier back to my old supplier where at least I should pay a lower amount for Night usage.