My meter readings have been swapped again - Night Tariff Reading swapped with Day Tariff Reading, on the BULB Energy Useage records.
Can someone from BULB (Curtis) please correct this as I cannot enter the correct readings. My Day Meter Reading is the #2 reading - which flashes during the day indicating it is a Day Reading, and the #1 reading only flashes during the Night.
I have storage heating and no Gas Supply, so I do not wish to be charged the Day rate for Storage Heating.
If someone from BULB can look at the readings they will notice that my manually entered readings from August got swapped in September when Estimated readings were applied. Readings I entered in September - Manually were renamed Customer and swapped around. I am sure this is a mistake but it is a mistake that makes my energy cost unsustainable.
I was assured this would not happen again but it has happened several times.
Please fix make the necessary correction for me. Otherwise, organise a Meter Inspection to finally sort this issue.
Meter serial number: D09B09751
Surrey, SM2 7LQ