Economy 7

Hi joined,or started the process of joining back in May I think.After much going from Piller to post,thanks Scottish power!, That’s me joined,bit had troubles with submitting my meter readings,as I have found out that I have two accounts,due to eco 7.ive emailed,used the chat function numerous times, promises that it would be sorted, we’ll email you later this day, end of the week,blah blah! Has anyone else gone through this nonsense and what was the outcome? Many thanks .