Electric Key

My partner didnt put the new bulb key in the meter before he topped up has he made a boo boo??

My partner didnt put the new bulb key in the meter before he topped up has he made a boo boo??

You are on a community forum for fellow Bulb customers. I would give Bulb a ring ASAP, their contact details on the Help Page: https://help.bulb.co.uk/hc/en-us