electric key

Hi there. Person who I referred to Bulb got his gas card but didn’t get his electricity key. He wants to start using Bulb as he is now Bulberino but doesn’t have the key.
What is he suppose do?

Hi there @monika79ppp,

You friend should get in touch directly with us. They can still continue using their key until they receive the new one. We can have one sent to them by post in a few days should they contact us.

Best

Oisin