electric meter reading

Hello, our electric meter readings are not showing up. The gas ones are showing up just fine.

Our usage last month was pretty high, because my husband was off work and on the ps4 all day :confused:

So, when I submitted on the 12/09/2027 I was asked to reconfirm. I’ve kept an eye on it since then and submitted a few more readings, our usage is back to normal now but the readings are not showing up.

It also seems to be estimating from Augusts reading!

Hi there, I have sorted your account and the readings will show up from now on. Thanks!