Electric meter reading

Moved into a new flat and the meter reading has rate 1 and rate 4 and both only have 5 digits which is day and night? And why won’t it accept the 5 numbers keeps asking for another number why? When it says on your site ignore the last number, thank you Mr Steve Hood

Hi @Supermac9, which is day and which is night depends on the meter and how it was wired. The easiest way to find out is to take a couple of readings a few hours apart within the day. The one that moved is the day rate.

If your meter figure begins with a zero, you will need to enter that as well.
If it does not, and only has 5 numbers as you say then you will need Bulb to amend your account to fix this.