Electric meter

When I try to send a meter reading for my electric it says it doesn’t recognise the reading , have I got a meter that will never be able to be read ? Worried I will be accumulating a debt if I can’t send a true reading

Do you have a metric or Imperial meter?
Does this help:

It’s a single rate meter , I sent a photo when it asked me but have heard nothing back , and all my readings are saying they estimated ? I don’t know what else to do

Hi @Rainbow4444 ,

I can see from the photo you’ve submitted that you’ve got a 2 rate meter. You’ve only submitted one read. If you submit the other read this should be accepted.

Look at your past reads and estimates to get an idea of what you should be submitting.

Best

Oisin

It’s a single rate meter
I can see from the photo you've submitted that you've got a 2 rate meter.

I’m at a complete loss as to how this sort of thing happens.