Electric readings

I’m trying to submit an electric reading but because the estimate was submitted on 14th my actual reading is slightly lower so it will not accept it. What can I do?

Hi @Sammie_77 if you let me know what the meter reading is, I’ll pop it in for you. You should actually still be able to enter the reading even if it’s slightly lower, but we realise that the message on that page is offputting. We’ll change it to make it clear that you can still enter readings even if it’s lower than a previous estimate.