I was chatting to Alessandra earlier this afternoon and she said she’d get back to me via e-mail by the end of today. I just want to make sure I haven’t been forgotten.
Alessandra was going to investigate a problem with my account. It looks like electricity usage and readings have disappeared and I only have gas showing, yet this can’t be possible because I haven’t actually switched to another supplier (despite wanting to a little while back).
Please do get back to me as soon as possible.