Electricity Meter Reading

App electricity meter reading page won’t accept my meter reading when I enter it? The photo option doesn’t work either? Help?

If your meter reading starts with a zero make sure you also enter that. If you’re trying online rather than with the app, try another browser.

Hi Keith,

I’ve sent you an email - if you attach the photo of your meter in your reply we’ll work this out together.

All the best,
Caspar.

Sent you an email Casper!
Thank you.
Would be interested to know what I’m doing wrong?

Any update on this please?

Hi Keith,

I’ve emailled a reply - I’m sorry for the delay.

All the best,
Caspar.