my electricity and gas smart meters were both installed on the 25th of May 2021 and the gas meter started working straight away (displaying on the In House Display). The electricity meter is not showing on the IHD and it is not sending any readings to Bulb. I have contacted Bulb Help at least on five occasions to ask when this will start working and all I hear back is that the matter is with the Smart Meter team. Is it normal for the meter to still not be working 2 months after install and why no updates from the Smart Meter team or when I reply to the emails being send by helpdesk agents? How long does it take to commission the meter and if it cant be commissioned how long does it take to fix or replace it? Any information to set my expectations would be nice. Thank you.