Electricity usage monitoring

Hello Bulb,

I have recently received an absolutely phenomenal bill from you and I do not know why. I wondered if yo are able to supply some sort of metering monitor or smart meter to my property?

Thank you

Julius

Hi @jqarthur I can see that our recent bill was calculated using estimates, Unfortunately we have to use these when we don’t manage to get a meter reading from you in time for your bill, these are generated using stored information on your meter from your past usage to predict your usage.

Especially just coming out of winter it’s not unusual for these to be crazy high so please send us a meter reading ASAP and we can make sure we can amend your bill to your correct usage :star: