I’ve just had my second email from bulb regarding meter readings. The 1st one about a week ago querying my meter reading, the reading given were nowhere near mine so I ignored the email.
Just had another today regarding a reading that I had just sent in, so I knew it to be genuine, so have replied to it.
Is it my suspicious mind or have others had the same thoughts?
Hi Bob, thanks for getting in touch.
I’ve just had a look at the emails we sent you over the last week or two, and have found both that you mentioned. I can assure you neither are scams! We just noticed there was a bit of a discrepancy in the readings you provided us (which maybe are why you thought they were nowhere near yours), so we emailed to ask and confirm those readings.
Please let me know if you have any other questions or if we can help you with anything else.
Thanks for your reply.
As a new customer.
Now that I have got used to your style of emails I will not be so cautious next time.