Emergency credit

Hi I’ve just recently signed up to bulb and was wondering how much emergency credit you on on prepayment meters and if it cuts out completely when you’ve used your emergency at night or weekends bank Holidays

Hi @san ,

According to https://help.bulb.co.uk/hc/en-us/articles/360006207791-How-do-I-activate-my-emergency-credit- , there’s £5 electricity and £10 gas emergency credit available which will be taken off your next top up. However, I’d advise trying your best not to use it (and top-up in advance of weekends/bank holidays) as during the winter it might not be enough to see you through to the next working day.