Energy Monitor disconnected from meters

Has anyone lost their data connection to their energy Monitor over the last few days?

Hi @gw4mte, congrats on your first Bulb community post :raised_hands:

I’ve taken a look at your account and it does still look like we’re receiving smart meter readings for your meters, so it could just be that your IHD (In-Home Display) has lost connection.

I would give this Bulb Account IHD fix a go, as this will reset the connection overnight, and your connection should be re-established within 48 hours.

I’m going to follow this post up with an email, so if you’ve still got no joy after a couple of days, reply back to my email and I can take another look for you :blush: