Energy prices

Since my heating has been switched off since May has this been taken in to account when asessing new tarrifs?

Hi @Katieboo - thanks for getting in touch - our tariffs anticipate lower usage in Summer but we charge the same amount every month, so that it’s always constant - if you haven’t used any heating at all your bills will reflect the lower usage. Our tariff will only increase the unit rate or standing charge cost, so if you aren’t using any we won’t be increasing your direct debit.